Privacy Policy

At Westrova.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Westrova.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Westrova.com. This policy is not applicable to any information collected offline or via channels other than this website. Powered by Stellarpath Horizons Private Limited

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Data Retention

We retain your information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Personal Information: We will retain your personal information for optimization and user experience as long as your account is active or as needed to provide you with services.

Usage Data: We may retain usage data for 7 to 21 days to analyze trends and improve our services.

When your information is no longer needed, we will securely delete or anonymize it.

Log Files

Westrova.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Westrova.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Westrova.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear Westrova.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Westrova.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Westrova.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Compliance with Indian Laws

We are committed to protecting your personal data and ensuring transparency in how it is handled. Our data collection, usage, storage, and protection practices comply with applicable Indian laws, including:

1. Information Technology Act, 2000
We adhere to the provisions of the Information Technology Act, 2000, along with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We implement reasonable security practices to safeguard your personal information against unauthorized access, damage, use, modification, or disclosure.

2. Digital Personal Data Protection Act, 2023
We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act), which governs the processing of digital personal data. Under this law:

• We collect personal data only for lawful purposes and with your consent where required.
• We ensure that your data is used only for the purposes for which it was collected.
• You have the right to access, correct, or erase your personal data, subject to applicable legal requirements.
• We take appropriate technical and organizational measures to protect your personal data.

If you have any concerns regarding your personal data or wish to exercise your rights under applicable laws, you may contact us at: info@westrova.com.

Grievance Officer

In accordance with the provisions of the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of the Grievance Officer are provided below:

Name: Kamal Jain
Designation: Grievance Officer

If you have any concerns, complaints, or grievances regarding the processing of your personal data, you may contact the Grievance Officer using the details below:

Email: kamal@westrova.com

We will acknowledge your grievance within a reasonable time and strive to resolve it in accordance with applicable laws.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Westrova.com does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.